Occupation Overview

Parts Sales Consultant

CARSability breaks down a Parts Sales Consultant's knowledge into four broad categories.

  • Service and sales calls to existing accounts
  • Identify and sell new accounts/customers
  • Market knowledge
  • Administration and management

Parts Sales Consultant assessments address the following topics in depth.

  • Monitors customer purchases and trends
  • Builds relationship with client owner, manager and employees
  • Promotes company products and services
  • Advises customer of product changes
  • Takes, places and follows up on orders
  • Prepares and updates sales contracts
  • Handles warranty issues, returns and labour claims
  • Checks and maintains customer inventory levels
  • Organizes and participates in customer outreach
  • Identifies potential new customers
  • Prepares for and calls upon new customers
  • Sells to new customers
  • Keeps up to date on market opportunities and threats
  • Completes call reports, time sheets and expense reports
  • Maintains customer information files
  • Implements credit and collection policies
  • Manages time and scheduling effectively

Occupation Development

CARSability was developed using an in-depth analysis of each occupation in the automotive industry. This detailed approach was applied to all asspects of the tool and allows CARSability to generate unsurpassed skills assessment results and to pin-point exact training recommendations. To read more about CARSability please follow the links below: