Occupation Overview
Parts Counterperson
CARSability breaks down a Parts Counterperson's knowledge into five broad categories.
- Occupational Skills
- Customer Service
- Parts Acquisition
- Warehousing and Inventory
- Business Practices
Parts Counterperson assessments address the following topics in depth.
- Uses tools and equipment
- Organizes work
- Communicates with others
- Services retail customers
- Services wholesale customers
- Services internal customers/technicians
- Provides general customer service and support
- Identifies parts
- Searches inventory for parts
- Sources parts
- Handles parts and materials
- Manages inventory
- Performs shipping/receiving duties
- Promotes products and services
- Prices products
- Processes financial transactions
Occupation Development
CARSability was developed using an in-depth analysis of each occupation in the automotive industry. This detailed approach was applied to all asspects of the tool and allows CARSability to generate unsurpassed skills assessment results and to pin-point exact training recommendations. To read more about CARSability please follow the links below: