Occupation Overview

Shop Foreman/Mentor Coach

CARSability breaks down a Shop Foreman/Mentor Coach's knowledge into four broad categories.

  • Managing productivity and scheduling workflow
  • Hiring, training and supporting staff
  • Quality control
  • Safety

Shop Foreman/Mentor Coach assessments address the following topics in depth.

  • Schedules technicians and workflow
  • Writes, reviews and updates repair orders
  • Follows up on the status of repairs
  • Reviews technician productivity
  • Supervises use and care of equipment
  • Identifies staffing needs, recruits and orients staff
  • Provides on the job technical support
  • Conducts performance reviews and oversees employee training
  • Spot checks and verifies work in progress
  • Inspects completed work
  • Resolves customer problems and complaints
  • Ensures a safe working environment
  • Ensures a clean shop environment and housekeeping

Occupation Development

CARSability was developed using an in-depth analysis of each occupation in the automotive industry. This detailed approach was applied to all asspects of the tool and allows CARSability to generate unsurpassed skills assessment results and to pin-point exact training recommendations. To read more about CARSability please follow the links below: