Occupation Overview
Administrative/Clerical Staff/Customer Receptionist
CARSability breaks down an Administrative/Clerical Staff/Customer Receptionist's knowledge into four broad categories.
- Customer relations tasks
- Administrative tasks
- Bookkeeping tasks
- Cashier tasks
Administrative/Clerical Staff/Customer Receptionist assessments address the following topics in depth.
- Telephone relations
- Welcoming customers
- Coordinating customer follow-up
- Handling mail and faxes
- Typing and data entry
- Filing and photocopying
- Equipment maintenance
- Warranty administration
- Insurance and safety
- Other
- Bookkeeping tasks
- Cashier tasks
Occupation Development
CARSability was developed using an in-depth analysis of each occupation in the automotive industry. This detailed approach was applied to all asspects of the tool and allows CARSability to generate unsurpassed skills assessment results and to pin-point exact training recommendations. To read more about CARSability please follow the links below: