Occupation Overview
Customer Relations Specialist
CARSability breaks down a Customer Relations Specialist's knowledge into four broad categories.
- Customer relations tasks
- Administrative tasks
- Bookkeeping tasks
- Cashier tasks
Customer Relations Specialist assessments address the following topics in depth.
- Telephone relations
- In-Person relations
- Coordinating customer follow-up
- Administrative tasks
- Bookkeeping tasks
- Cashier tasks
Occupation Development
CARSability was developed using an in-depth analysis of each occupation in the automotive industry. This detailed approach was applied to all asspects of the tool and allows CARSability to generate unsurpassed skills assessment results and to pin-point exact training recommendations. To read more about CARSability please follow the links below: